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Gallup Survey: 68% of Daily AI Users in America Are Worried About the Technology

Safety1 source·Sep 23

Summary

  • • 68% of Americans who use AI daily still worry about it, Gallup survey finds across 37 countries
  • • 74% of all Americans express AI concern — highest worry rate in the global study
  • • US-Asia divide: Singapore leads usage with 80%+ optimism while America leads anxiety
  • • Only 36% of Americans expect AI to mostly benefit the country
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Details

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68% of US daily AI users worried about the technology

68% of Americans who use AI every day still express worry about its implications for the world, per Gallup — notably higher than the global 32% median.

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74% of all Americans report AI worry — highest nationally

74% of all Americans surveyed reported feelings of worry about AI, making the US the most anxious nation in the 37-country study.

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Only 36% of Americans expect AI to benefit the country

Just 36% of Americans expect AI to mostly help the country — far below optimistic markets like Singapore and China where majorities are positive.

Research

Gallup/Microsoft study: 37 countries, ~1,000 respondents each

Commissioned by Microsoft; polled approximately 1,000 people per country between April and July 2026; project will eventually span 140 countries. India, Australia, and Malaysia are not yet in the reported results.

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Singapore leads daily AI use at 46%; 80%+ express optimism

Singapore had the highest portion of daily AI users (46%) in the study; more than 80% expect AI to improve their lives and 77% think it will help their country.

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Globally only 32% overall feel worried about AI

In 34 of 37 countries, the dominant emotion toward AI is curiosity; only 32% globally said they felt worried. Positive emotions peak in China (90%), Singapore (89%), and Kenya (87%).

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Only 36% median globally trust AI's results a lot

Across all 37 countries surveyed, just 36% (median) trust AI's accuracy a lot. In the US, only 45% of daily users expressed that level of confidence.

Context

AI safety on the agenda at upcoming Trump-Xi summit

The survey was released as US President Trump and Chinese Premier Xi Jinping prepare to meet Thursday. AI safety is one of the major topics on the table, with China's Ministry of State Security head recently writing that AI will have 'a systemic impact on the political and security environment.'

Gallup global AI sentiment survey findings, 37 countries, April–July 2026, commissioned by Microsoft.

What This Means

Gallup's global survey exposes a trust paradox at the heart of AI adoption: in the United States — the world's leading AI developer — even the heaviest users are deeply anxious, with worry rates far exceeding global medians. This stands in sharp contrast to Asia, where high adoption pairs with genuine optimism about AI's societal benefits. For AI companies, these data are a warning signal: growing usage metrics do not translate to public trust or confidence in AI's social value. Winning over Western users will require demonstrated safety, accountability, and tangible benefits — not just capability releases.

Sources

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